Legacy School Analytics (Enterprise Only)

On this page:

System administrators can review and export data collected since August 1, 2019, as part of the Usage Analytics solution.

Data captured prior to August 1, 2019, can be reviewed in the legacy Analytics system. The System Logs tab continues to report log information.

School Analytics is available from the Tools menu. This area displays school statistics and user logs for all users at your organization. 

Note: School Analytics may take up to 24 hours to populate.

School Tab

Animation displaying the mouse hover over the icons on the top of the Analytics area.

At the top of the Analytics area, the total number of schools, active users, active courses, and active groups in your organization are displayed. Inactive users and archived courses are not included in this count.

Analytics

The data can be broken down by Total Visits, Page Views, Average Time per Visit, Comments Posted, Submissions, and Files Uploaded.

  1. Total Visits: Encompasses each user visit to Schoology.
  2. Page Views: Displays each action into a page, or each access of a page. You’ll find an average page view per user displayed under Page Views.
  3. Avg. Time Per Visit: Displays the length of time, on average, a user spends per visit. This number is displayed by hour:minute:seconds.
  4. Comments Posted: Encompasses comments for nearly every area of Schoology, including:
    • Blogs
    • Assignment Submissions
    • Assignments
    • Tests/Quizzes
    • Media Albums and album images
    • Comments made to update posts
  5. Submissions: Encompasses all Assignment submissions, including revisions and multiple submissions. This does not include Google Drive Assignments, OneDrive Assignments, Test/Quiz, or Assessment submissions.

  6. Files Uploaded: Encompasses files uploaded to nearly every area of Schoology, including:
    • Assignment Submissions
    • Files/Links Index
    • Attachments
    • Media embeds
    • Media Albums
    • Files/Links in Resources

Filtering

School Analytics provides aggregated data about your organization. You can also customize how the data is filtered. You can choose to filter by individual schools, a date range, and what method was used to view the content. 

View by User Type and Schools

View by User Type to compare actions by Faculty, Student, or Parent. Indicate Faculty users in the Manage Users area.

View by Schools to compare schools in your organization. If you don't see this option in your School Analytics, you may ignore this section, which pertains to organizations with more than one school.

In each of these views, the default displays all User Types and all Schools. To view by a particular user type or school, click the key at the bottom of the graph. You can also filter by the school through the School filter drop-down menu.

Users Tab

The Users tab enables you to view Course Specific Activity or a Raw Data Log of user activity. User activity from mobile devices is not included in the Users area.

Student Analytics User Tab with descriptions for each element.

1. Select or Search for a user: Select a user or multiple users listed on the Users tab. You can search for a specific user by typing their name in the search field. The users that populate this list include all active users at your school or organization.  If your organization has more than one school, you'll see a list of them in a drop-down menu to the right of the search bar.

2. View Selected: Displays a web view of user information for the selected users. The information includes:

  • # Courses Accessed
  • Total Time spent in any course area (Days:Hours:Minutes)
  • Average Time Per Course (Days:Hours:Minutes)
  • Last Login Date (Timestamp in the local time zone for your account, as configured in your Account Settings)

To further drill down on user data, click into the row containing the user's name, which will expand user information to include:

  • Name of courses accessed
  • Instructors of the course
  • Total time spent in the course (Days:Hours:Minutes)
  • Last Login Date (Timestamp in the local time zone for your account, as configured in your Account Settings)

To drill down even further into course data, click on the row containing the name of the course.  A popup will appear with a drop-down to toggle between courses. This popup displays the following information regarding assignments, tests/quizzes, and discussions:

  • Item Title
  • Time the user started the item
  • An accumulation of time spent on that item

3. Export Selected: Export a CSV file of user information for the selected user(s).

4. Export All Users: Export a CSV file of user information for all users in your organization or school, or for all users in the school selected in the drop-down. You can choose Course Specific Activity or a Raw Activity Log.

Course Specific Activity: Provides information regarding users' time spent inside items in a course. The exported CSV file contains the following fields:

  • User UID*
  • Username
  • User full name
  • User role ID*
  • User school ID*
  • User school name
  • User building ID*
  • User building name
  • User school UID (this is the Unique ID listed in Manage Users)
  • Course NID*
  • Course name
  • Course code
  • Section name
  • Section code
  • Section instructors 
  • Item type (course material accessed by the user)
    • Folder
    • Grade Item [Assignment]
    • Test/Quiz
    • Discussion
    • Page

  • Item name
  • Start time (of access)
  • End time (of access)
  • URL (of the item accessed)

Raw Activity Log: Provides information regarding users' access to areas in Schoology. The exported CSV file contains the following fields of information:

  • User UID*
  • Username
  • User full name
  • User school ID
  • User building ID
  • User school UID (this is the Unique ID listed in Manage Users)
  • Visit time
  • URL (of the page accessed)
  • IP Address

Items indicated with an asterisk may be useful for your Technical Team or Developers that work with the API.

Note: Schoology is optimized for imports and exports to process most quickly between the hours of 7 PM to 6 AM Eastern Time (ET) from Monday to Sunday. Schoology strongly recommends performing or scheduling all imports, exports, and bulk deletions during this time frame, including manual imports as well as scheduled auto-imports.
Date Range

A default date range is provided, but you can also create a custom date range from the Start Date and End Date fields near the top. 90 days is the maximum range for data retrieval.

System Logs Tab

The System Logs tab enables you to view a running log of actions performed by individuals at your school or organization.

System Logs Tab with details on each element.

  1. Search for a user: You can search for a specific user by typing their name in the search field. The users that populate this list include all active users at your school or organization.
  2. View action types: The default view for action types displays All types of actions. You can filter the system logs by the following types of actions:
    • Login success
    • Logout
    • Login failure
    • Login reset
    • Password change
    • Account registration
    • Account inactive
    • Add user account
    • Role change
    • Permission change
    • Enrollment change
  3. View by school: If your organization has more than one school, you'll see an option to filter the system logs by the school. The default view displays all schools. You can filter the system logs by selecting a school in the drop-down menu.
  4. View by start date: The system logs are ordered chronologically, with the most recent activity at the top. To view actions in a broader date range, you can select the Next button at the bottom of the page. You may also narrow your search by selecting a more distant start date.

System Log Information

The system logs display the following information:

  1. User: The name of a user at your school or organization that is associated with the type of action that was performed. Clicking on the name will navigate to the user's profile.
  2. Source IP Address: The source IP address we retrieve over the internet from a device or network from which the type of action was performed. A technical admin from your organization should be able to help you decipher this information.
  3. Browser: The browser information (type and version) from which the type of action was performed. A technical team member should be able to help you decipher this information.
  4. Timestamp: This column displays the date and time at which the type of action was performed. The timestamp is displayed in the local time zone for your account, as configured in your Account Settings.
  5. Type: This column displays the type of action which was performed by the user.
    • Hovering over the link with your mouse will display additional information about the action.

FAQs, Error Messages, and Potential Issues

Why is there a discrepancy in the Total Time shown in the exported Raw Activity log?

  • You may notice that when you click Export Selected and view the Raw Activity log, the length of the Visit time may be different from the time listed in the Course Specific activity log, or the number is shown when you click View Selected sometimes dramatically different. This is because the raw activity log displays the time the user spent in any section of the Schoology platform at all including the home page, user profiles, groups, resources, and so on. Course-specific reports display only the time users spend in their Schoology courses.

Is mobile app data included in School Analytics?

  • While mobile app data is included on the Schools tab, it currently is not included in the analytics displayed on the Users and System Logs tabs.

Is AMP (Assessment Management Platform) data included in School Analytics?

  • Managed Assessments (AMP) data can be viewed in the Assessment Reports area.

Can I search for user activity on the Users tab beyond 90 days from the current day?

  • The 90-day range applies to the range of results displayed at one time. For example, you can designate any start date in the past or today's date. You can then display or export 90 days of data at a time. Entering a range of dates beyond 90 days will produce an error message.

I'd like to find more specific user data about activity within courses, where I can see if materials have been uploaded and what kind of material: an assignment, a quiz, a discussion, etc., is that available in School Analytics?